Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination | Estimated Time |
|---|---|
| United States, Canada, Europe, Australia, NZ | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
I highly recommend them, they are beautiful. I just hope they last because they are cute and gorgeous. 10 out of 10.
The design is super cute, I haven't had the chance to test them yet to see if they oxidize, but in any case, they're a really nice combo, and the diamonds shine well!!
For the price of the item, it's nice, although it's visible that it's made of gold-plated brass which won't last long.
Cute but cheap. Looks like a cheaper version of the photo.
Earrings and pendant are cute but the chain of the necklace is a bit odd and the earring clasps aren't very good quality.
Lovely product, well worth it. Definitely recommend it, 5/5
Cute
lovely, just like in the photo.
Smaller then expected but the earrings are pretty
Earrings and necklace of excellent craftsmanship, apparently also not fragile and does not fade with water.
They are beautiful. Very delicate. I loved them, I hope they last without fading.
cute, just like in the picture
very cute identical to the image
Looks exactly like the pictures, very pretty and fast shipping.
Very beautiful! I use them every day, they are soooooo gorgeous! Highly recommended! Love it, the best thing I got! I definitely recommend it!
Excellent quality. everything is just like in the picture! I recommend it!
Excellent product, a bit small but very cute for a discreet and adorable accessory, the charm measures around 1 cm.
Very pretty set. Very beautiful color. Well crafted. Comfortable to wear. I would buy the set again.
Chain is small, this set is better for children or people who are of similar size/height. But very pretty.
Very cute, like the ad.