Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
I've had it for a really long time so I can't guarantee it won't fade, but in terms of quality, it's amazing how BEAUTIFUL it is. By the way, this is a real review, I have no regrets.
Nice little clover motif bracelet. the pattern is on both sides of the charms which is great!
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I didn't like it, it looks very cheap.
My experience with ali express is good so far. This is very good quality for its price. Shipping was fast. Will buy more products here. 😍 🥰 😘 🤩 ☺️
They are beautiful, I highly recommend them, they are really beautiful.
Wear it everyday and don’t take it off
Does not look like the real van cleef but is still amazing great quality gave it to my friend as a gift and she loved it sorry do not have photos but you should definitely get it
Stunning!
Very good quality fits perfectly 10/10 ordering again
It looks like the picture and it is good looking
Cute
Excellent product, beautiful bracelet, I recommend it !!!!!
Beautiful, super good quality and arrived very quickly.
It was a fast shipping and it was nice bracelet but one day after use it it breaks ajaja
Everything is as in the photo. Thank you very much for putting the correct color here.
Beautifulooooo, I love it, so beautiful, very good quality, excellent service from the seller, recommendedooooo
It's beautiful, worth every penny.
Loved it so much!! It was so good and looks the same
Looks really good!