Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
Excellent product, exactly as described. fast shipping, well packaged. highly recommended!
The order arrived in two weeks. The bracelet matches the description and the photo on the website. It is well-made. I recommend it!
Excellent product, well-made. Delivery and shipping were fast. I did not communicate with the seller. I recommend the product and the store. Thank you. Wishing you success!
These are real stones!!!! Very, very good quality. Above my expectations. I recommend them!!!
2.12-13.01 15 cm without chain. Made well, I can't tell if it's natural jade or not. Too tight.
I liked the bracelet. Graceful, delicate, beautiful. The execution is perfect. Thank you
The stones are natural, just like in the photo, thank you to the seller👍.
The bracelet is excellent. Just bomb, exactly what I wanted. Thanks to the seller for the fast delivery.
A beautiful bracelet looks great and is of high quality, thank you very much to the seller, I recommend it 👍👍👍👍👍👍👍👍👍🤗🤗🤗🤗🌹🌹🌹🌹
Cute bracelet! Everything is intact. Huge thanks to the seller!!! Fast delivery!!! 👍😍
Thanks to the seller! Everything is fine!
Very cute, just as shown in the photos. It arrived within the time indicated by the app, it's a product I recommend.
A very beautiful bracelet, delicate and elegant. It serves as an ideal gift, my granddaughter was very pleased.
exactly the same as in the photo, worth its money,,, fast delivery
The packaging was torn, but the bracelet is undamaged, the craftsmanship is high-quality, fits my wrist well, looks very beautiful, I recommend it.
cool, really liked it, beautiful, adjustable for any hand but doesn't stretch, thank you very much
Pretty
Arrived by the delivery date 🇨 🇱 . Easy to use, ideal for thin wrists, and it also comes with a longer chain.
beautiful, suitable for an adult hand. resin stones, but beautiful. matches the photo. Thank you