Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
Everything is exactly as shown in the photo.
Very nice.
Excellent quality
The chain is wonderful! I loved it, the color is beautiful and it feels like it's of good quality.
Love it
Good quality chains for a great price!
As described. Feels good, looks like 18k yellow. Passed the magnet test so must have good plating. I will enjoy.
very beautiful, just as shown
Very nice, it really looks like gold, let's see how it looks when used.
great chains
Super cute... I really liked it... it has the 925 hallmark...
Quick shipping, packaged very well and the quality is good. Great value for the item, i recommend buying from this seller.
Nice chain and good quality
It's really incredibly beautiful.
I love it!
Incredible and very good material. fhjsjsjsjsjsjsjakajjakskdodoodododododidkdiususuahagajagahagagagaggshsusussjshsjabajajsb
Absolutely stunning chain necklace! Great quality and fast delivery. This is not my fist order from this seller! Chains are so elegant, shiny and excellent for stacking!! Definitely recommend! !my favorite seller!
Very nice chain, I didn't measure it but I think the length is fine. Regarding shipping, everything was good, fast and well-packaged.