Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
I received the order on time, the quality of the product matches the seller's description, the necklace looks beautiful, but each diameter has a different color. I recommend the store and the seller.
Very nice beads, good size and fast shipping. They look as real amber. I recommend the product and the seller. Thanks!
I really liked the product, the quality is good. Shipping and delivery were on time. I recommend the store. I might order something else in the future. Thank you to the seller ❤️
Very beautiful!
very beautiful artificial amber, long strand of 31 beads, super
Nice beads. bright
I am really very satisfied, I will order again, thank you.
Perfect, I will order again, thank you 😊🙏
Not bad beads to add to amber.
Very beautiful, I also bought larger sizes, a special color, well packaged, very good collaboration with the store, very good quality. I recommend! I am convinced that I will buy more.
6 mm beads, stated length 15 inches, match the description. The beads are beautiful imitation amber (acrylic). The product matches the photo.
I received the order on time, the quality of the products matches the seller's description, I recommend the store and the seller..............
Nice imitation, good quality. I like it, I will buy again if I have the chance. Fast delivery, nice packaging.
I received the order, the quality of the products matches the seller's description, I recommend the store and the seller. ....
The beads are bright, light-colored, reminiscent of amber, I like them, 10mm 43pcs, that's good. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Beads - synthetic amber, but they have good quality. We need one hundred of them super. I am satisfied with the purchase. The package arrived at the announced time.
Very beautiful, bright beads. Instead of them, it turned out beautifully. But please note that this is not real amber.
Please note the description of the beads, they are synthetic amber but have a nice shine and color.