Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
Great quality
Stamp as shown in the picture
Everything is fine, very nice.
Fast delivery! Thank you for the additional accessories.
The price is too high, but the quality is excellent.
Excellent brooches, I have ordered several times and they are of very good quality.
Well received. Thank you very much 😊 🙏🏻
Excellent the picture matched the true colours
Arrived quickly, i did not use them yet but these claps look very good thank you!
The clasps are small and neat, most likely for light beads. The rod screws in easily, almost too easily; I hope it will hold and not come loose on both sides. Delivery took 2.5 weeks, did not communicate with the seller.
I loved my product, I will buy again. Very satisfied, thank you. It arrived very quickly too.
fast shipping, a bit small
I am missing half of my order.
The clasps are very good and very functional for necklaces and bracelets.
These plastic connector clasps are sturdy, easy to use, and perfect for repairing necklaces. Good quality and great for quick fixes or permanent repairs.”
very good product
Everything is as described in the auction, everything matches. The package arrived quickly and nothing was damaged at all. I recommend