Shipping & Delivery
We are pleased to offer international shipping to most countries worldwide. Every order is handled with care to ensure your amulets arrive safely, whether they are shipping from our warehouse in China (via ePacket or EMS) or our US facility (via USPS).
Estimated Delivery Times
Please note: The timeframes below are estimates, not guarantees. While we work hard to ensure timely delivery, international shipping can occasionally face delays due to customs, seasonal demand, or local carrier issues. We appreciate your patience should your order take slightly longer than expected.
| Destination |
Estimated Time |
| United States, Canada, Europe, Australia, NZ |
10-30 Business Days |
| Central & South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*All estimates exclude a 2–5 business day order processing period.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking information. Please allow 2–5 business days for the tracking status to update on the carrier's system. If you have not received tracking information within 5 business days of placing your order, please contact our support team.
Customs & Import Duties
Customers are responsible for any customs fees, duties, or taxes incurred upon arrival in their country. By purchasing our products, you acknowledge that packages may be subject to these charges.
Multiple Packages
To ensure your items reach you as quickly as possible, we may occasionally ship items from the same order in separate packages.
Returns & Refunds
Order Cancellations
We can only process cancellations within 12 hours of the order being placed. Once an order has entered the packing or shipping process, it can no longer be cancelled.
Our Refund Policy
Your satisfaction is our priority. You are eligible for a refund or replacement if:
- Your order has not arrived within the 45-day delivery window (excluding the 2-5 day processing time).
- You receive the wrong item.
- You wish to return an item you no longer want (must be in unused condition; return shipping is at the buyer's expense).
Please note that we are unable to offer refunds if:
- The delivery delay or failure is caused by an incorrect shipping address provided by the customer.
- The package is delayed due to exceptional circumstances beyond our control, such as natural disasters or customs clearance issues.
To request a refund, please contact us within 15 days after the 45-day delivery window has expired. If approved, your refund will be processed and applied to your original payment method within 14 days.
Exchanges
If you need an exchange, please contact us first for authorization and instructions. Please do not send any items back to our facilities without prior approval.
The beads are beautiful😍 and the ionization is simply fantastic.
These are very beautiful pearls and they are of good quality.
Good beads at a good price with coins. i can recommend them.
Very fast delivery. The item matches the description.
The photo was taken a bit too bright, so it's a little darker than it appears in the picture, but it's pretty.
Beautiful! each bead had optical effects. looks like sunstone and a few white moonstone beads. i had six moonstone beads. i'll consider buying again!
Beautiful beads, excellent quality! The color, size, and number of beads match perfectly!
Fast shipping. Product matches the description and is of good quality.
nice colors
Item as described (very good quality), shipped fast and well protected. thanks!
I am very pleased with these moonstone beads! They are smooth, without any defects, and the polishing quality is excellent. The beads have a lot of iridescence ranging from white to bluish, with some areas shining slightly and others shining more intensely!
I really like these beads; the moonstone is a dark peach color, with many iridescent beads! There are inclusions of rock that do not spoil the beads. In addition, I believe that this stone is a fused rock of moonstone and sunstone (heliolite), as in addition to the usual iridescence characteristic of moonstone (blue and white), there are also shiny golden iridescent effects, which are typical of heliolite!
Very beautiful moonstone beads! The craftsmanship is excellent, no defects!
Very good quality, delivered quickly, and the color is great. Top!
The quality is good but the size is not what i expected. They are a little bit bigger between 8/9mm
beautiful stones. there are no gray ones on the thread, mostly sunny ones. fast delivery
I ordered 2 strands of the 6mm natural mixed moonstone sunstone beads. The strands i received look very similar to the seller’s photos so i am quite pleased. Moonstone and sunstone are separate types of stones and both types are on each strand. The colors are lovely and the beads look and feel genuine.
Beautiful stones, although they only come in 2 types and 80% corresponds to the peach moonstone.